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Published by Reputaro | Trustpilot Growth & Reputation ManagementMost businesses on Trustpilot are flying blind. They know their star rating, they check new reviews occasionall...

Published by Reputaro | Trustpilot Growth & Reputation ManagementMost businesses treat their Google Ads account and their Trustpilot profile as two entirely separate concerns....

Published by Reputaro | Trustpilot Growth & Reputation Management You've worked hard to collect reviews. Customers have left feedback, your team responds promptly, and yet your...

It starts subtly. A few negative reviews come in, the five-star submissions slow down, and before you realise it, your Trustpilot rating has dipped from 4.2 to 3.8. It doesn't feel...

If you've spent any time on Trustpilot — either as a customer or a business — you've seen the rating labels. Excellent. Great. Good. Average. Bad. They appear on business profiles,...